Case 05

Movistar · Nicaragua · 2018

Cultural strategy · Real-time social · Activation

Selected work

Send Nacatamal.

Every Sunday, #SendNacatamal resurfaced as a distinctly Nicaraguan Twitter trend. After Saturday night, people posted it through their hangovers as a playful cry for help: somebody, please, send me a nacatamal. The conversation already existed; Movistar chose to listen—and take care of the people keeping it alive.

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The challenge

Join a spontaneous cultural conversation without making the brand feel late, intrusive or overproduced.

The cultural opening
Sometimes the most relevant way into a conversation is to make real what people have already been asking for.
The activation

Listen for #SendNacatamal in real time, find the people posting that Sunday cry for help and deliver a real nacatamal to their door—turning a local Twitter trend into a one-day act of care powered by Movistar.

How the activation worked

From an idea to a system.

  1. 01

    Social listening tracked the #SendNacatamal trend on Sunday.

  2. 02

    Movistar answered the playful hangover plea with a real delivery.

  3. 03

    Real-time participation kept the idea spontaneous.

  4. 04

    Social amplification turned individual surprises into a national conversation.

Watch the work

The idea in motion.

My contribution

  • General Creative Director
  • Creative leadership
  • Real-time activation
  • Social amplification
Selected credits

Idea + copy: Ana Siu

Art direction: Carlos Blandón

Design: José Pérez

Granada Creativa: Bronze

+646%interactions
32,944impressions
12hto trend in Nicaragua

The lasting lesson

Relevance is not about entering every conversation. It is about knowing which conversation already belongs to the brand.
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